Garments With A Voice
Free Shipping on Domestic Orders of $60 or more.

Contact Us

Questions about your order? Do you have an inquiry or concern, then please shoot us an email:

customerservice@hgcapparel.com

Interested in being notified about our fashion shows and exclusive private events?

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For general inquiries email us at

info@hgcapparel.com

We appreciate your business and we hate to hear that you would like to cancel your order. Unfortunately, we do not cancel orders, including preorders,  once they are placed. This is due to our commitment to our manufacturer with the number of items purchased. As a small business, your support, patience, and contributions are necessary to inbound our unique designs right to your doorstep.
When a tentative mailing date changes or an item becomes out of stock due to the extremely high demand then, where possible, please allow us to the opportunity to change/fix the situation to the best of our ability. We appreciate all the loyal customers that continually support and help us every step of the way.

Orders cannot be canceled and/or altered once placed in our system because the warehouse and customer service departments are in two different time zones. Until we can combine this, it is difficult to alter or cancel orders because of the issue.

HGC Apparel is not able to change any addresses after orders are confirmed because it violates the integrity of the ordering process. Address changes can potentially lead to chargebacks and order fraud. Therefore, we try to avoid these hazards at all costs.

Orders cannot be canceled and/or altered once placed in our system because the warehouse and customer service departments are in two different time zones. Until we can combine this, it is difficult to alter or cancel orders because of the issue.

Didn’t see your question? Check out our FAQs page.