FREE SHIPPING on All Domestic Orders Over $50 & International Orders over $150.

Return & Exchange Policy

Items in new condition, tags attached and original packaging, must be returned within 10 Business days for a full refund excluding shipping costs.

Orders are approved based on the condition of the returned item. If approved, we will respond with instructions to continue the return/exchange. Please allow up to 5 days to ship all replacement orders.

If you don’t have all the packaging, then don’t worry. We do have to make your item ready for the next customer, which will incur a 20% restocking fee that excludes shipping costs. If you can, please try and keep your packaging until you try everything on, but if something gets lost, you can STILL return your item.

Returns

To initiate a return request on any item purchased at full price, then please send an email to support@hgcapparel.com including this information located on your order invoice:

  • Name (Janet Smith)
  • Email (used to place order)
  • Order Number (ex. 75890)
  • Item Title (ex. Black by Popular Demand® Black & Red Unisex Split Shirt)
  • Issue with item (Sizing, Color, Etc.)

We strive to respond within 2 business days regarding your request. All refunds will be processed and returned to your account within 5 business days. Again, please feel free to contact us during the process if you have any questions.

Exchanges

To initiate an exchange request, follow the same steps outlined above.

Clearance & Final Sale

All reduced items are FINAL SALE.

Please Note: We do our best to describe and label each item to the best of our ability so if you have any questions about a size, then please review our size chart prior to purchasing or send an email to support@hgcapparel.com and we would be happy to help you find the garment that fits your voice. Please review our FAQs for more information on our policies.

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